Job Title: Technical Program Manager (Delivery Manager)
Company Overview:
Join our innovative team at Accrete (https://www.accrete.ai/), a leading product development company specializing in GenAI and ML-powered solutions. We're dedicated to pushing the boundaries of technology and delivering exceptional software products that redefine products and solutions to deliver business outcomes across industries.
Position Overview:
We are looking for a well-rounded Technical Program Manager who understands technical program management and project management at its core. You need to have adequate technical expertise to drive the development of cutting-edge technology products.
As the primary technical program manager, you are responsible for all the product development stages. You have to oversee each stage, collaborate with engineering teams, and ensure the product is ready for the next stage.
Ensuring an efficient workflow includes regular work schedule adjustments, process improvement methods, and Agile project management. That said, you need to be familiar with agile tools, including JIRA.
You also need a working knowledge of agile practices and how they work. The ideal candidate is someone who works well with Product and Software Engineering teams, and has an understanding of AI workflows . You need to initiate programs, monitor their progress, and introduce adjustments to improve process efficiency.
Meanwhile, we expect the technical program manager to provide relevant suggestions and solutions to problems within the product development cycle. You’re an ideal candidate if you have a knack for identifying problems and inefficiencies and fixing them.
Responsibilities:
- Set team work schedules for all teams under your supervision and delegate and prioritize tasks to improve process efficiency.
- Writing functional requirements, user stories, user flows, UI/UX design.
- Improve product delivery times by introducing relevant business solutions for better implementation and integration.
- Train, mentor, and guide team members and foster teamwork.
- Develop a system for regular performance metrics checks and then report your findings to upper management and other stakeholders.
- Ensure every team is following agile practices.
- Work with software architects, software engineers, technical consultants, and other technical staff to come up with solutions for products and clients.
- Collaborate with relevant stakeholders in each project to ensure product development follows organizational requirements and goals.
- Maintain a record of any and all escalations regarding technical issues. Communicate these issues to relevant delivery teams, follow through until there’s a solution, and report the resolution.
- Ensure that all projects are following their budgets and delivery times. Make a habit of tracking project milestones and dependencies. Include these things in your regular reports.
- Collaborate with other relevant departments, including the product, sales, and engineering departments. You have to ensure positive engagement across the board.
- Develop a system to plan, track, and document every single program you manage.
- Provide regular feedback to core teams, including the product, engineering, and delivery teams.
Requirements:
- Bachelor's degree in Engineering, Business or related field
- Commuting distance from our Mumbai office with the expectation of at least a couple days per week working in the office.
- 4-6 years of technical program management experience. We prefer that you have prior relevant experience in a similar or related industry but it’s not a requirement.
- Working knowledge of Agile practices is a must.
- You need to have a deep understanding of the product development process, the product lifecycle, and program management.
- A PMP or Scrum Master certification is a plus.
- Advanced knowledge of individual product development stages is a must.
- You need to have prior leadership experience in product planning, management, and project management.
- It’s crucial that you have excellent communication skills for a smooth collaboration with engineers and other teams.
- Experience recording and evaluating product performance metrics is crucial, along with the ability to report them to senior management and other stakeholders.
- An ability to manage project timelines, prioritize tasks, and align teams based on those tasks is crucial.
- Prior experience in product deployment and integration is a plus.
- It’s crucial to have the ability to solve problems and technical issues as they present themselves.
- Strategic thinking is key in ensuring the efficient management of several complex projects.
Career Progression:
At Accrete we value professional growth and development of our employees. As a Technical Program Manager, you will have access to a variety of career advancement opportunities and growth within the organization. We provide ongoing training, mentorship, and opportunities to take on leadership roles within your team and work with leaders across departments.
Why Join Us:
- Innovative Environment: Be part of a team that's at the forefront of technological innovation, utilizing GenAI and ML to create groundbreaking solutions.
- Collaborative Culture: Work in a collaborative environment where your ideas are valued, and you have the opportunity to make a real impact.
- Professional Growth: We're committed to your professional growth and development, offering opportunities for learning and advancement.
- Competitive Compensation: Enjoy a competitive compensation and benefits package, including medical insurance.
Join us at Accrete (https://www.accrete.ai/) and be part of our team. Apply now and embark on an exciting journey of innovation and growth!